Using Credit Cards: What if my credit card is declined?

Support
Support
  • Updated

Don't sweat it. Certain credit card deposits may not work on the first attempt. But we have other easy-to-use alternatives.

Options:

  1. Use Nuvei's Instant Bank Transfer instead. It's fast and it's free.
  2. Try a different credit card.
  3. Did we mention Nuvei's Instant Bank Transfer?
  4. If you are set on using the card that was initially declined, call the toll-free number on the back of your card and ask customer service to OK transactions from horseplay.com. After they confirm the transaction will be approved you can resubmit your deposit.

 

Please note, certain card providers won't always accept real money gaming transactions of any kind, even from U.S. licensed operators.

 

Got questions? Contact support@horseplay.com and we'll walk you through the process.