How do I withdraw money from my Horseplay account?

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Support
  • Updated

Withdrawing your money is easy. In the Horseplay iOS app, just tap the hamburger menu at the top right of the main screen. Then select "Withdrawal" in the Account Menu. 

 

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Then select the account you wish to use to receive the funds and the amount you wish to withdrawal. Please note that winnings tied to a deposit from a particular funding account must be returned to you via that same account in most cases.

The process is the same if you are using bspot.com. Just tap your name at the upper right of the screen to open the Account Menu. Then tap "Account Balance" and select "Withdrawal".

 

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If you need any assistance, please reach out to the b spot Player Experience Team via  email at support@horseplay.com. Please note, if you elect to email us, use the email address linked to your b spot account. That's how we know it's you! We're here 24/7/365.

Once we receive a withdrawal request, it typically takes 5-10 business days to get your money. If you don't see your withdrawal in the next 10 business days, please let us know.