Help! I forgot my password. How do I change it?

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Support
  • Updated

We can help.

1. To reset your password go here: https://www.horseplay.com/en/forget-password

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2. Enter the email address you used to sign up for your Horseplay account and tap submit.

3. Go to your email and open the "Horseplay forgot password request" email. Click the "Reset Password" button.
4. Enter your new password in the fields provided.
5. Click "Reset Password."

Please note that approved cash players must verify the last 4 of their SSN when changing their password.

 

Or, if you're already on www.horseplay.com...

1. Tap "Log In" at the top right of the screen.
2. Click the "Forgot your password?" link. (It's located directly below the "Email Address" and "Enter your password" fields.)

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After that, follow the same steps as above.